FAQ

What are your delivery timescales?

Due to the personalised nature of our products you can expect your order to be delivered within 7-10 days. If you require your order by a specific date or have any urgent requirements then please email info@lovingluxuries.co.uk before you order.

Do I need a PayPal account to place an order?

No, you can pay by card without a PayPal account but the payment is handled by PayPal. Just select PayPal as your payment method, checkout as guest and follow the on screen instructions to make payment by card.

How much is delivery?

We offer FREE shipping on ALL orders within the UK.

Can I return my item?

If an item is personalised or specifically made to order it cannot be returned or refunded unless it is faulty. Please ensure that your personalisation doesn’t contain spelling errors as once your order is in production it cannot be changed and we must accept what has been entered by you.

How do I contact you?

Please email us – info@lovingluxuries.co.uk, use the contact form on our website or send a message through Instagram or Facebook.